It’s a quite common issue that Android USB driver not working properly on computer. USB driver errors we may encounter including “USB device not recognized”, “USB driver failed to installed”, “MTP USB device driver failed” etc. Here we provide a few options to fix the problem of Android USB driver.
Select MTP on the phone. Go to device manager. Uninstall the driver for the device detected in yellow. Disconnect, Connect. Select from computer. Portable device. List of drivers. Select MTP USB device from 1st category. Dec 11, 2015 About USBDeview. The following tool is called “USBDeview” developed by Nir Sofer (2006-2013 – all rigts reserved), a tool that will allow you to see active and inactive USB devices (ghost USB devices) installed in your Windows computer by their driver name and perform a number of operations on them like uninstall, disable, disconnect, disable+enable and others.
Windows Server TechCenter Sign in. United States (English). Dec 29, 2016 View. If you have any drivers installed now uninstall them by opening driver manager going to view-show hidden devices. Go to Android Device, and delete all the entries in there. Now start by installing minimal adb and fastboot. Then download this, extract it to a folder, plug in your phone. USB debugging enabled - MTP not recognized. If you cannot get MTP working at all, I suggest you. Uninstall your current device drivers. Using device manager/devmgmt.msc or Nirsoft USBDeview. You may want to. Set devmgrshownonpresentdevices=1. Prior to starting devmgmt.msc. View hidden devices within devmgmt.msc.
Part 1. Solutions for Android USB Devices Driver Failed to Install
Option 1. Check and Restart USB Devices
Before we get started, check if USB port damaged to exclude the hardware issues. Try the android device in another USB cable/port to check if the outcome is the same. If either the front or rear connectors are working, it probably due to a fault in the connection between the USB ports. You can restart android device and try it again.
Also, you can see if it mentions any problems with the device by: Go to “Universal Serial Bus Controllers” > Right click on the items listed > “Properties” > “General” > in “Device status”box, you can check the device status. Commonly, if the USB port not working well, you will see the yellow symbol.
Option 2: Update and Reinstall Driver for Android Device
Update driver for android device:
1.Using Windows Update service. If you didn’t use automatic updating, you can go to “Control Panel” > “Windows Update” > “Check for updates”. After search is finished, simply select the “Android device driver” to update(for Windows 8.1).
2.Installing software from the Android device manufacturer. Or you can download driver from the manufacturer’s website and update by yourself.
Reinstall android USB driver:
If Windows still cannot find the driver you need after you updated it, try to reinstall the Android USB driver.
1. Navigate to Start > Control Panel.
2. Hit “System and Security” > Double click “System”.
3. Click “Device Manager” on the left list.
4. Click + next to “Universal Serial Bus Controllers” and right click on the Android device driver and tap “uninstall”.
5. After the driver is removed, restart computer. When computer reboots, the Android USB driver will be reinstalled.
Part 2: Tips for MTP-USB Driver Failed to Install
Many android phones (Android 4.0 or later) like Samsung S4/S5/Note 4, HTC One M7/M8, Sony, Motorola etc. support Media Transfer Protocol(MTP). If MTP USB driver failed to install, you are not allowed to transfer media files from/to android devices. If you still failed to install MTP USB driver in the ways of part 1, the following tips may help:
Samsung MTP USB driver:
1.Remove the problematic failed applications and download the latest Samsung Kies.
Uninstall Mtp Usb Device Driver Windows 10
2.Reboot phone to Recovery Mode and wipe Cache Partition.
3.Download Samsung Android USB driver to update/install USB driver.
Motorola MTP USB driver:
Some Motorola phones don’t mount after android update, you need to update driver by yourself. In the step of updating driver, do not select “Search Automatically…” but “Browse my computer…”
Uninstall Mtp Usb Device Driver Error
That’s it. Your Android USB driver still cannot be installed? Feel free to contact us via email support@jihosoft.com
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Whenever you connect an Androiddevice, it might not be recognized properly by Windows. One of the causes of this problem is the usage of the broken or incompatible Microsoft-provided MTP Device driver. This article shows how to permanently delete the non working driver from your system.
If you don’t have a working driver yet, get the Intel® USB Driver for Android devices first and install it. This installer provides support for the following interfaces:
- ADB (Android Debug Bridge): Debug interface of Android.
- MTP (Media Transfer Protocol): Windows protocol to facilitate the transfer of media files.
- PTP (Picture Transfer Protocol): Windows protocol to allow the transfer of images from digital cameras to computers.
- RNDIS: Virtual Ethernet link using phone network.
- CDC Serial (Modem AT Proxy): Link to Modem to allow to use AT commands.
After installing this driver, it will coexist with the original, broken driver.
Every time you connect and Android phone, you can switch from the broken driver to the working one by means of the Update Driver button in the device’s properties dialog. Just make sure to select the MTP USB Device driver as shown here:
Manual driver selection dialog for MTP Device
However, the selection of the working MTP USB Device driver will be reverted to the broken MTP Device driver every time you reconnect the Android device:
Broken MTP Device driver in Windows Device Manager
In order to prevent this, you must uninstall the MTP Device driver file, and Windows will subsequently use the correct MTP USB Device driver.
- Connect the Android device and let Windows use the broken MTP Device driver normally.
- Press Windows Key + X, and in the menu click on Command Prompt (Admin), and then choose Yes on the prompt.
- Type pnputil.exe -e and hit Enter. This will list installed device drivers.
- Scroll through the list looking for the description that matches the class Portable Devices and take note ot the Published name INF filename:
MTP Device driver is shown as a “Portable Devices” class driver.
4. Now type pnputil.exe -d oem##.inf where the ## is the number in the file name noted before. In this case it would be: oem7.inf.
5. Hit Enter and the incorrect driver is now deleted from your system.
6. Windows will immediately switch to the MTP USB Device driver. If this does not happen, disconnect and reconnect the Android phone. It will be installed with the correct driver.